Terms & Conditions

These Terms and Conditions ("Terms") govern your use of the services provided by AYAN IT SOLUTIONS PRIVATE LIMITED ("Company", "we", "us", or "our"), a company incorporated under the Companies Act, 2013, with CIN U72900MP2022PTC060934, having its registered office at 3/6, Radha Ganj Road, Radhaganj, Dewas, Madhya Pradesh 455001, India. By engaging our services or accessing our website, you agree to be bound by these Terms. If you do not agree, please do not use our services. These Terms were last updated on 1 January 2025 and are effective from that date.

AYAN IT SOLUTIONS provides digital marketing and technology services including, but not limited to: • Google Ads campaign management (Search, Display, YouTube) • Facebook and Instagram Ads management via Meta Business Suite • TikTok advertising campaigns • Mobile app development for iOS and Android platforms • Custom website and web application development • Digital monetization strategy and implementation All services are subject to a separate service agreement or proposal that outlines specific deliverables, timelines, and terms unique to each engagement. The Company reserves the right to modify, suspend, or discontinue any service at any time with reasonable notice.

By engaging our services, you agree to: • Provide accurate, complete, and up-to-date information required for service delivery • Grant necessary access to advertising accounts, analytics platforms, and relevant business information • Review and approve creative materials, campaign strategies, and reports in a timely manner • Ensure that all content, trademarks, and materials provided to us are owned by you or that you have the right to use them • Comply with the terms of service of all third-party platforms (Google, Meta, TikTok) relevant to your campaigns • Not engage in any activity that violates applicable laws or platform policies Failure to fulfil these obligations may impact service delivery, and the Company shall not be liable for any resulting performance shortfalls.

Payment terms are specified in the individual service agreement or proposal. Unless otherwise agreed: • Invoices are due within 15 days of issuance • Ad spend budgets must be funded in advance or as agreed per platform requirements • Late payments may attract interest at 1.5% per month on the outstanding amount • The Company reserves the right to pause or terminate services in the event of non-payment • All fees are exclusive of applicable taxes (including GST) unless stated otherwise • Refund requests are subject to the specific terms outlined in your service agreement The Company accepts payment via bank transfer, UPI, and other agreed electronic payment methods.

Unless explicitly agreed otherwise in writing: • All creative assets, ad copies, strategies, and methodologies developed by AYAN IT SOLUTIONS remain the intellectual property of the Company until full payment is received • Upon receipt of full payment, the Company grants the client a non-exclusive, non-transferable licence to use the deliverables for the agreed purpose • The client retains ownership of all pre-existing intellectual property, trademarks, logos, and brand assets provided to us • The Company may reference the client relationship in its portfolio and marketing materials unless the client requests otherwise in writing • Neither party shall use the other's intellectual property without prior written consent beyond the scope of the engagement

Both parties agree to maintain the confidentiality of all proprietary and sensitive information shared during the engagement. This includes business strategies, financial data, customer information, campaign performance data, and any other information designated as confidential. This obligation survives the termination of the service agreement for a period of two (2) years. Confidential information does not include information that is publicly available, independently developed, or required to be disclosed by law.

To the fullest extent permitted by applicable law:• The Company's total liability for any claim arising from or related to our services shall not exceed the total fees paid by the client in the three (3) months preceding the claim • The Company shall not be liable for any indirect, incidental, consequential, or punitive damages, including loss of profits, loss of data, or business interruption • The Company does not guarantee specific advertising results, as campaign performance is subject to market conditions, platform algorithms, competition, and other factors beyond our control • The Company is not responsible for the policies, actions, or decisions of third-party platforms (Google, Meta, TikTok, etc.) that may affect campaign delivery or performance

Either party may terminate a service engagement by providing written notice as specified in the service agreement (typically 30 days). Upon termination: • All outstanding invoices become immediately due and payable • The Company will provide a transition summary and transfer account access to the client • Any ad spend already committed to platforms may not be refundable • Confidentiality and intellectual property obligations survive termination The Company may terminate services immediately in cases of material breach, non-payment, or violation of platform policies.

These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of India, specifically the laws of the State of Madhya Pradesh. Any disputes that cannot be resolved amicably within 30 days shall be subject to arbitration under the Arbitration and Conciliation Act, 1996 (India). The seat of arbitration shall be Dewas, Madhya Pradesh. The language of arbitration shall be English. For minor disputes, the parties may elect to resolve the matter in the courts of competent jurisdiction in Dewas, Madhya Pradesh.

The Company reserves the right to update these Terms at any time. We will notify existing clients of material changes via email or through our website. Continued use of our services after the effective date of any changes constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.

For questions, concerns, or notices regarding these Terms and Conditions, please contact us: AYAN IT SOLUTIONS PRIVATE LIMITED 3/6, Radha Ganj Road, Radhaganj, Dewas, Madhya Pradesh 455001, India Email: management@ayansolutions.org Phone: +91 8767526382